Krishna Singh

About Krishna Singh

Nearly a decade of experience in the financial industry. Seasoned in Market understanding, Data Analysis, Goal setting and attainment, People management, Team building and Customer Relationship Management. My motto: Success is most often achieved by those who don\'t know that failure is inevitable

Experience

1. Branch Manager

   IDFC FIRST Bank

   Oct 2024 — Present · Mumbai, IN

   MICRO BUSINESS LOANSDriving branch operations, sales growth, and collections through cross-sell, open market sourcing, and connector development while ensuring team efficiency and compliance.Monitoring day-to-day branch activities and ensuring smooth operations.Working on cross-sell leads to maximize business opportunities.Driving open market sourcing and building new customer acquisition channels.Connector sourcing and onboarding to strengthen market reach.Managing post-disbursal collections and ensuring portfolio quality.Building team capability, time management, and productivity improvement.Tracking daily sales & collection performance and taking corrective actions.Coordinating with credit, operations, and support teams for seamless case closures.Driving customer engagement & relationship management for repeat business.Ensuring compliance with company policies and regulatory guidelines.

Education

• DY Patil University

  Master of Business Administration - MBA, Sales, Distribution, and Marketing Operations, General

• University of Mumbai

  Bachelor of Commerce - BCom, Accounting and Finance

• University of Mumbai

  Higher Secondary Certificate Board, Business/Commerce, General