Krishna Ramakrishnan

Head Of Client Services at Silicon Valley Bank

Role
Head of Client Services at Silicon Valley Bank
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Krishna Ramakrishnan

Well-rounded executive with over 25 years of results-driven experience leading Servicing, Operations and Project Management teams. Strong communicator, change agent and decision-maker with a proven track record of building and motivating highly successful teams. Expert at cross-functional collaboration and optimizing solutions in a globally dynamic environment.

Experience

  1. Head of Client Services

    Silicon Valley Bank

    Apr 2020 — Present · Tempe, AZ, US

Education

  • Delhi University

    Bachelor of Commerce (B.Com.), Accounting and Finance

    1988 — 1991

  • Apeejay School

    Bachelor of Commerce (B.Com.), Business/Commerce, General

    1978 — 1988

Skills

  • Customer Relationship Management (Crm)
  • Analytics
  • Re-Engineering
  • Banking
  • Call Center Operations
  • Cards
  • Offshoring
  • Requirements Gathering
  • Change Management
  • Global Leadership
  • Business Relationship Management
  • Relationship Management
  • Outsourcing
  • Bpo
  • Mis
  • Financial Analysis
  • Call Center
  • Credit Cards
  • Process Improvement
  • Merchant Services
  • Business Analysis
  • Business Process Improvement
  • Business Transformation
  • Call Centers
  • Strategic Planning
  • Customer Experience
  • Leadership
  • Performance Management
  • Financial Services
  • Crm

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