Krishna Kumar T K

About Krishna Kumar T K

With over 17 years of experience in the financial services industry, I am a seasoned and versatile Sr Client Services Manager at Northern Trust Corporation, a leading provider of wealth management, asset servicing, and asset management solutions. I hold an MBA in Finance and Marketing, a Lean Six Sigma Green Belt certification, and a C1 Advanced English proficiency certificate issued by the British Council. As a Sr Client Services Manager, I develop and maintain strong relationships with a diverse portfolio of clients, understanding their support models, strategies, and growth potential. I also provide support and resolution for complex issues related to products, settlements, trade support, and client valuations, leveraging my analytical and problem-solving skills. Additionally, I lead team discussions and knowledge-sharing sessions to enhance operational efficiency, quality, and risk management across the client base. My mission is to deliver excellent service and value to our clients, while empowering and facilitating my team members to achieve their potential and goals.

Experience

1. Sr Client Services Manager

   Northern Trust

   Mar 2023 — Present

   Develop understanding of each client’s support model, strategy and future growth potential while maintain a liaison relationship between the client, internal partners and operations. Proactively determine client needs or issues while nurturing strong client relationships. Provides support for escalation of issues related to complex products. This may include settlements, trade support, client valuations etc. Research and analyze complex client inquires, offering support and…

Education

• Bangalore University

  Master of Business Administration (MBA), Finance & Marketing

  2004 — 2006

• Bangalore University

  Bachelor of Commerce, Finance and Marketing

  2001 — 2006