Krishna Kanth Kolli
Principal Pm Manager Azure Fleet Capacity @Microsoft
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WORK HISTORY
Principal Pm Manager Azure Fleet Capacity @Microsoft
Azure Fleet Capacity Team APAC Leader and GC for AIOpsDriving strategic transformation across Capacity Management(Compute and Storage) and AI Operations, I lead high-performing program management teams within the Azure Fleet Capacity product group, overseeing platform operations, compute capacity, and DC/server supply chain readiness across APAC and EMEA. I’ve built the roadmap for the AI Operations charter from the ground up, to embed automation across the support ticket lifecycle and incident management to reduce overhead and improve reliability. My work spans quota management product strategy, LLM-based solution delivery, and predictive analytics for demand shaping and fulfillment planning. I collaborate cross-functionally to enhance supply chain efficiency, accelerate cycle times, and optimize customer experience metrics like CSAT, CFR, CPT, and FDR/FWR. With a strong focus on data-driven decision-making, I deliver executive-level reporting, manage business ROBs, and lead initiatives that align organizational Key Results (KRs) with strategic objectives.
EDUCATION
Bharatiar university
Master of Computer Applications - MCA
SKILLS
ABOUT KRISHNA KANTH KOLLI
With over 20 years of experience in service engineering and program management, I lead large‑scale, mission‑critical cloud operations, Program management and product management teams at Microsoft, currently driving Azure Fleet Capacity and AI‑powered Operations. My work focuses on capacity strategy, reliability engineering (SRE), deployment governance, compliance, and automation‑first operating models that enable resilient, scalable cloud platforms.I have deep experience running production infrastructure at scale, overseeing platform operations, server supply chain readiness, compute capacity, and disciplined deployment practices in highly constrained and regulated environments. I am known for building observability‑driven, KPI/OKR‑based operating rhythms that support data‑driven executive decision‑making across reliability, growth, and cost.I have been leading the adoption of AIOps and AI‑powered service operations, embedding automation across support ticket lifecycles, quota workflows, and incident triage, and driving predictive analytics for demand shaping and capacity risk management. I am a Microsoft Certified AI Transformation Leader, applying AI pragmatically to scale operational excellence and reduce systemic risk.I bring a strong track record of translating complex infrastructure and capacity challenges into clear executive narratives, measurable outcomes, and durable platforms that improve organizational efficiency, service health, and customer trust.
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