Krishna Kant Singh

Process Associate at Tata Consultancy Services with Digital Infrastructure Expertise

Role
Process Associate at Tata Consultancy Services
Location
Indore, IN
LinkedIn followers
500 followers

About Krishna Kant Singh

At Tata Consultancy Services, my expertise in designing and deploying complex communications networks has been instrumental in advancing digital infrastructure projects in the UK. We\'ve successfully supported field engineers with job-pack production, leveraging my proficiency with Openreach\'s PIPER application and FTTx technologies. With a foundation in business administration and a passion for marketing, I graduated with a BBA from Gyan Ganga Group of Institutions, where my academic pursuits were complemented by a hands-on internship at Northern Coalfields Limited. There, our team enhanced client relationships and supported essential sales activities, laying a solid groundwork for my growing expertise in customer relationship management and problem-solving.

Experience

  1. Process Associate

    Tata Consultancy Services

    Mar 2024 — Present · Indore, IN

    Expertise in designing, developing, and deploying complex communications networks in the UK.• Hands-on experience with Openreach\'s application, PIPER (Physical Inventory Planning and e-Records)/ Network Engineer, which is a product of Telcordia (now Ericsson) for FTTP, SDU, MDU, PON, and Ethernet Network Planning.• Extensive experience in FTTx technologies, job-pack production, and support for field engineers.• Complete business and functional knowledge of all BT-specific applications and tools required for Network Planning and Build programs.• Experienced user of MS Project and the MS Office toolset (Word, Excel, and PowerPointDigital infra structureITIS TEAMExperienced in working with Windows OS, installing and configuring client systems, and managing desktop operations with various Microsoft applications. Skilled in patch updates, compliance checks, backups, database management, and legacy data preparation. Proficient in troubleshooting, providing L2 technical support, and generating reports. Familiar with ticketing tools and maintaining detailed records of issues and solutions for future reference.\"

Education

  • Gyan Ganga Group of Institutions

    Bachelor of Business Administration - BBA

    2020 — 2023

  • DAV Schools Network

    Commerce

    2018 — 2020

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Krishna Kant Singh — Process Associate at Tata Consultancy Services in Indore, IN | Unifers