Krishna Gupta
AVP_ Credit Card Operations
- Role
- AVP Credit Card Operation at RBL Bank
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Krishna Gupta
14+ years of work experience in Credit Cards and Banking processes * In-depth knowledge of banking service channels and elementary knowledge of Credit Card process and related services * Rich experience in addressing client inquiries in a timely and accurate manner * Proficiency in monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximise customer satisfaction level * Expertise in managing regulatory and compliance related requirements * Experience in identifying and implemented strategies to increase loyalty of credit card clients through an enhanced and differential service delivery * Having experience in managing disputes from Credit Information Companies (CICs) and Clients * Skilled at managing projects end-to-end and ensure timely delivery
Experience
AVP Credit Card Operation
Jan 2022 — Present · Gurugram, IN
Education
Delhi University
Bachelor's degree, Business/Commerce, General
1999 — 2002
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