Krishna Gollamudi

About Krishna Gollamudi

Proven customer and partner success leader with over 20 years of experience driving significant value in all phases of customer lifecycle - pre-sales, on-boarding, adoption, steady-state, and expansion. Defined strategy and led teams and programs to deliver better business outcomes for customers resulting in increased recurring and expansion revenue. Drove innovation across services, support, and account management functions to maximize customer and company value by using data, analytics, KPIs, people, and processes. Took the business from ambiguity to clarity, learned from first-principles in order to scale, and experimented in order to build repeatable processes.Defined and developed metrics, best practices, and a customer-first culture that resulted in highest levels of satisfaction and customer value.Successfully led teams to deliver Professional Services, Customer Support, Customer Success, Training, Partner Enablement to a wide range of customers (Enterprises, SaaS, SMB, MSPs)

Experience

1. Midpeninsula Regional Open Space District

   Jan 2024 — Present · Palo Alto, CA, US

   I lead 3rd graders on field trips at the Skyline Ridge Open Space Preserve. The field trip education content is based on the Beetle methodology of teaching. I really enjoy experiencing nature through the eyes and ears of children.

Education

• University of California, Berkeley

  M.S., Industrial Engineering

  1992 — 1993

• Osmania University

  B.E., Mechanical Engineering

  1988 — 1992

• University of California, Santa Cruz

  Master of Science (M.S.), Computer Science

  1994 — 1996

• HPS R

  High School

  1979 — 1987

Skills

• Start-Ups
• Pre-Sales
• Salads
• Global Cross-Functional Team Leadership
• Integration
• Demand Generation
• Databases
• Software Project Management
• Crm
• Solution Architecture
• Customer-Facing
• Cross-Functional Team Leadership
• Sales Enablement
• Virtualization
• Scalability
• Lead Generation
• Saas
• Paas
• Encryption
• E-Commerce
• Messaging
• Program Management
• Soa
• Managerial
• Identity Management
• Software Development
• Security
• Enterprise Software
• Enterprise Architecture
• Sales Management
• Customer Relationship Management (Crm)
• Business Alliances
• Web Services
• Agile Methodologies
• Aluminum Alloys
• Management
• Big Data
• Team Leadership
• Information Security
• Solution Selling