Krishna Bhargav

SAP C4C Integration Consultant | SAP Service Cloud V2 Certified | SAP Certified Integration Developer | SAP CX Integrations

Role: Systems Engineer SAP Service Cloud Integration Consultant at Tata Consultancy Services
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

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About Krishna Bhargav

SAP CX Consultant specializing in SAP Service Cloud (V1 & V2) and SAP BTP Integration…

Experience

Systems Engineer SAP Service Cloud Integration Consultant
Tata Consultancy Services
Oct 2021 — Present · Hyderabad, IN
Involved in a Global Greenfield implementation of SAP C4C (Service Cloud) as a functional consultant in CPG domain.2. Gathered expertise in C4C integrations with SAP and non-SAP systems.3. Contributed to 2 major go lives and hypercare.4. Handled Genesys CTI integration via SAP BTP.5. Had a significant contribution to improve the agent desktop component of C4C by working alongside SAP Product managers.6. Involved in the project phases of requirements gathering, architecture design and discussion, SIT, UAT and hypercare.7. Delivered post go live enhancements via agile.8. Played a key role in setting up the AMS operations for C4C.9. Gained exposure in SAP CPI, SAP S/4 HANA SD & service, SAP CDP

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Krishna Bhargav

Experience

Systems Engineer SAP Service Cloud Integration Consultant

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