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Krishna Akella

Director @MassMutual India

Hyderabad, TG, IN
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Director @MassMutual India

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Hyderabad, IN

EDUCATION

1995 — 1999

Andhra University

B.E., Mechanical Engineering

SKILLS

Customer Relationship Management (Crm)Service DeliveryBusiness AnalysisGlobal DeliveryPre-SalesRequirements GatheringBig Data AnalyticsIT Service ManagementProgram ManagementAccount ManagementTeam ManagementRequirements AnalysisSoftware Development Life Cycle (Sdlc)OffshoringResource ManagementVendor ManagementClient Relationship ManagementOperations ManagementIT StrategyRelationship ManagementOutsourcingManagementSoftware Project ManagementCrmSdlcProject ManagementSolution ArchitectureProject Planning

ABOUT KRISHNA AKELLA

At Tata Consultancy Services, I lead as Delivery Head focusing on ensuring delivery quality, managing escalations, and overseeing large-scale global insurance operations by collaborating with teams to achieve client objectives. With strong skills in escalation process management, program delivery, and interpersonal communication, I prioritize fostering effective customer relationships and supporting operational excellence. Guided by a commitment to high-quality service, I aim to enable organizational growth and successful project outcomes.

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