Krishna Akella
Director, Technology Delivery - MassMutual India
- Role
- Director at MassMutual India
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Krishna Akella
At Tata Consultancy Services, I lead as Delivery Head focusing on ensuring delivery quality, managing escalations, and overseeing large-scale global insurance operations by collaborating with teams to achieve client objectives. With strong skills in escalation process management, program delivery, and interpersonal communication, I prioritize fostering effective customer relationships and supporting operational excellence. Guided by a commitment to high-quality service, I aim to enable organizational growth and successful project outcomes.
Experience
Director
Mar 2026 — Present · Hyderabad, IN
Education
Andhra University
B.E., Mechanical Engineering
1995 — 1999
Skills
- Customer Relationship Management (Crm)
- Service Delivery
- Business Analysis
- Global Delivery
- Pre-Sales
- Requirements Gathering
- Big Data Analytics
- IT Service Management
- Program Management
- Account Management
- Team Management
- Requirements Analysis
- Software Development Life Cycle (Sdlc)
- Offshoring
- Resource Management
- Vendor Management
- Client Relationship Management
- Operations Management
- IT Strategy
- Relationship Management
- Outsourcing
- Management
- Software Project Management
- Crm
- Sdlc
- Project Management
- Solution Architecture
- Project Planning
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