Krishia M.

Application Specialist @SugarAI

South Elgin, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Application Specialist @SugarAI

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Supports the Professional Services team in end-to-end CRM implementation projects, including requirements documentation, system configuration and user acceptance support• Collaborates with clients to clarify business needs and translate them into functional SugarCRM solutions• Engages in continuous learning through advanced SugarCRM configuration, workflow design, and customization training

EDUCATION

2006 — 2010

St. Scholastica's Academy - Bacolod

High School

2010 — 2014

University of Saint La Salle

Bachelor of Science, Information Technology

2018 — 2020

Lewis University

Master's degree, Business Analytics

SKILLS

Social NetworkingMarketing StrategyGraphic PresentationsEvent PlanningAdobe PhotoshopInformation TechnologySocial MediaMicrosoft WordGraphic DesignCustomer ServiceTeam BuildingSocial Media MarketingMicrosoft ExcelPowerpointAdvertisingNegotiationMicrosoft PowerpointMarketingMicrosoft OfficeSalesEvent ManagementBrand Development

ABOUT KRISHIA M.

I hold an MS in Business Analytics from Lewis University, Illinois. I am currently an Application Specialist at SugarCRM, following my service as a Business Marketing Analyst at sales-i, a SugarCRM Company.My professional journey spans both corporate and entrepreneurial experiences, having previously owned multiple retail and wholesale clothing businesses.Before transitioning to analytics and marketing, I worked at Monde Nissin as a Business Development Project Coordinator and at Amaia as an In-House Sales Representative, gaining valuable expertise in sales, strategy, and business growth.Beyond work, I enjoy watching movies, reading both fiction and self-help books, and experimenting with different cuisines in the kitchen. I also love traveling, discovering new experiences, and immersing myself in different cultures.

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