Krishan Kumar

Sales Advisor-pharmacy Education @Concentrix

NS, CA

As a Sales Advisor in the Pharmacy Education department, my responsibilities include:Engaging with customers through inbound calls, outbound calls, or online platforms to enhance their experience by providing education and enrolling them in our mail-order pharmacy services.Passionately ensuring that each customer interaction delivers the best possible experience with our client\'s services, striving to meet and exceed sales goals.Proactively offering customized products or services tailored to the specific needs of customers.Maintaining a commitment to continuous learning, and staying updated on the latest information about our client\'s products and services to provide accurate and comprehensive assistance.Assisting members in placing orders, refilling medications, and enrolling in our convenient mail-delivery pharmacy program.Conducting cost comparisons between retail pharmacies and our mail-order pharmacy services, actively seeking opportunities to save members money and provide them with cost-effective options.In summary, my role as a Sales Advisor revolves around ensuring exceptional customer experiences, providing education, enrolling customers in mail-order pharmacy, and delivering personalized solutions to meet their needs while driving sales growth.

Lovely Professional University

Bachelor of Technology - BTech, Electrical engineering