Krishan Kapoor
Building Intelligent Insurance Solutions | Driving impact with Agentic AI | IIM Shillong
- Role
- Senior Product Manager at Newgen Software
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Krishan Kapoor
Enabling AI-native, decision-intelligent insurance platforms at Newgen, where I work closely with life and health insurance clients. My work focuses on workflow orchestration, embedding Agentic AI and explainable decision intelligence across underwriting, policy servicing, claims, and distribution ecosystems for global insurers.Driving the shift from rule-heavy systems to autonomous, human-in-the-loop AI architectures, I design platforms that combine rules engines, ML models, and LLMs for straight-through processing, intelligent case triage, document understanding, and contextual decision support. I specialize in RFP analysis, solution architecture, and enterprise demos—translating complex regulatory and business requirements into scalable, API-first, event-driven platforms integrated with KYC, payments, healthcare, and data providers.Previously in my experience, I have led D2C and B2B digital products with a strong focus on automation-first design, funnel intelligence, and data-driven growth. Backed by a PGDM from IIM Shillong (Marketing & Finance) and 9+ years across BFSI and enterprise platforms, I bring a systems-thinking, AI-product mindset that bridges business outcomes, platform engineering, and responsible AI adoption.
Experience
Senior Product Manager
Apr 2025 — Present · Noida, IN
Education
Indian Institute of Management, Shillong
PGDM, Business Administration and Management, General
2017 — 2019
Madan Mohan Malaviya University of Technology
B.Tech, Electronics & Communication Engineering
2010 — 2014
IÉSEG School of Management
Business Administration and Management, General
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