Krishan Kant Gupta

Lead support, Helping Product and UX at Vyng, Inc.

Role: Lead Support, Helping Product & Ux at Vyng, Inc
Location: Delhi, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Lead Support, Helping Product & Ux
Vyng, Inc
Jun 2018 — Present · New Delhi, IN
Major Responsibilities: 1. Direct working with the Product and UX Designer for user surveys and user research. Analysing the User Data with Product, UX designer and helping in execution of new features of the app. Handling Vyng CMS for adding, editing and deleting the content. Regular monitoring user data on the Reward CMS and checking of fraudulent user activities in redemption requests on CMS. Handling the customer support. Reply to play store reviews and support emails.UX Design course - I completed Google UX Design Professional Certificate online from Coursera in march 2022.

Education

Rajasthan Vidyapeeth University
Bachelor's degree, electrical engineering
2009 — 2012
G B Pant Institute of Technology - India
Diploma, Electrical Engineering
2004 — 2006

Contact information

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Work email
•••••@vyng.me
Personal email
•••••@•••••.com
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Current company

Vyng, Inc

Entertainment · 7 employees · Founded 2015 · Venice, California, United States

Vyng has built a next-generation phone platform that visualizes every call. Vyng is an LA-based company that transforms how conversations start on mobile by bringing emotion to the lockscreen. Vyng’s app lets users set videos as ringtones for friends, playing a fresh video on the lockscreen with every call. Vyng boasts 3 Billion videos played across 170 countries since its launch in 2017. The company is backed by March Capital, Omidyar Network, a Google Ventures partner, and the founders of Giphy and GroupMe. Check out this video at the 9 minute mark to see us win big $$: https://bit.ly/2PmU2fj What We\'re Building With over 5 million downloads, Vyng transforms a user’s caller ID into a video chosen by either the user or the incoming caller. The Vyng phone dialer replacement allows users to create their own Vyngtone or caller ID, or choose from a curated library of videos arranged by interest channels. The company has three current patents for its proprietary technology delivering video through calls and contextual texting. Mobile notifications, including incoming phone calls, have long been relegated to a generic, sterile design that lacks creativity. Believing in the untapped potential of lockscreens, Vyng facilitates the quickest, most impactful way to communicate through the delivery of a video to the lockscreen of a device. Since Vyng’s launch of Vyngtones last year, it has served over three billion videos in 170 countries and is driving engagement in regions like South Asia and North Africa where smartphone adoption continues to grow rapidly.

vyng.me

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Experience

Lead Support, Helping Product & Ux

Education

Rajasthan Vidyapeeth University

G B Pant Institute of Technology - India

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