Krishan Chauhan

About Krishan Chauhan

Having 25 years of experience in Hospitality industry.Planning & executing the…

Experience

1. General Manager

   Park Hotel Group

   Jul 2021 — Present · Haryana, IN

   As an General Manager, I am responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.A Result oriented professional with experience In handling of unit management, MIS, Costing, Budgeting, Planning & Performance Review.Work in conjunction with the Departmental Heads to actively manage key property issues (including capital projects; customer service; refurbishment).Increasing Sales through various marketing & online tools ethically.Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals.Provide effective leadership to the hotel management team and team members to ensure targets are met and exceededPlan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectationsEnsure that costs are controlled throughout the operational departments and results are analyses regularly to highlight problem areas and take appropriate action.Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company.Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfactionProven track record of developing procedures, service standards and operational Policies, Planning & implementing effective control measures to improve efficiency and accuracy.Effective leadership and team building skills that provide high energy level and team spirit in the employees

Education

• Bachelor in Hotel Managment

  B H M, Food & Service, Management/Manager

  2002 — 2005

Skills

• Banquets
• Hotels
• Menu Engineering
• Revenue Generation
• Resorts
• Banquet Operations
• Customer Satisfaction
• Cuisine
• Food & Beverage
• Front Office
• Restaurant Management
• Brand Management
• Pre-Opening
• Hospitality Industry
• Guest Relation & Satisfaction
• Food
• Restaurants
• * Sales, Product, Mkt Analysis * Event Management * Vendor Sourcing & Negot
• Hotel Management
• Revenue Analysis
• Hospitality
• Housekeeping
• Hospitality Management