Krisha Jain

Team Lead Manager @Funstation Uk

Leeds, GB

As a Team Leader at Funstation Leeds – a dynamic, family-friendly entertainment centre – I am responsible for overseeing daily operations, driving customer satisfaction, and supporting the performance and development of the team. This leadership role requires a balance of hands-on operational management, team coordination, and customer service excellence in a fast-paced, high-energy environment. My responsibilities include:1. Leading and motivating a team to maintain high standards of service and professionalism.2. Providing excellent customer service by resolving queries efficiently and ensuring guest satisfaction.3. Managing till operations, overseeing cash handling procedures, and ensuring financial accuracy at all times.4. Handling stock control, including inventory checks, restocking, and maintaining product availability.5. Training and supervising new staff, delegating tasks effectively, and supporting team development.6. Ensuring health and safety compliance and maintaining a clean, safe, and welcoming environment.7. Supporting management with daily operational decisions and stepping in to cover duty manager tasks when required.

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