Krish Rayini

Business Operations Manager @Dexterra Group

CA

Led daily operations across remote WAFES sites serving 200+ clients, delivering high standards in hospitality, logistics, safety, and client satisfaction. Directed 40+ staff across culinary, maintenance, logistics, and administration, improving operational efficiency by 20% through digital scheduling systems and real-time performance tracking.Reduced staff turnover by 18% via engagement programs, training initiatives, and performance incentives. Strengthened client relationships through regular feedback loops, securing multiple contract renewals and new business opportunities.Maintained 100% compliance with WorkSafeBC, OH & S, and food safety standards by leading proactive audits, team training, and swift corrective actions.Spearheaded hazard identification and risk assessment programs, eliminating workplace risks and reinforcing regulatory compliance. Conducted root-cause incident investigations, implementing preventative measures that enhanced the overall safety culture.Designed and led Emergency Response Programs (ERP) including drills, evacuation plans, and crisis management protocols. Oversaw ergonomic risk mitigation programs, reducing injuries and promoting workforce wellbeing.Chaired Health and Safety Committees, promoting employee involvement, proactive hazard reporting, and continuous improvement initiatives. Implemented workplace inspection programs ensuring operational excellence and regulatory readiness.Developed violence prevention and conflict de-escalation programs, fostering a safer and more respectful workplace environment. Ensured strict compliance with Lockout/Tagout (LOTO) procedures during maintenance and shutdown operations, protecting both personnel and equipment integrity.Passionate about operational excellence, workforce safety, and continuous improvement through leadership, innovation, and collaboration.