Kris Duckworth

About Kris Duckworth

Hello, I\'m Kris Duckworth, and I bring vision-driven leadership to technology operations.Throughout my career, I have demonstrated an aptitude for driving business growth and transformation through the integration of leading-edge tools, systems, and solutions. I excel in generating buy-in among leadership teams and providing users with the necessary support to ensure successful implementation.Further, I am adept in serving as a change manager while navigating complex projects and organizational revisions. My goal is always to sustain business continuity through effective support for internal and external customers in the process of driving change initiatives.Always eager to connect with fellow career-minded professionals in and outside of the IT space, I look forward to adding you to my network in the near future.

Experience

1. Vice President, Technology

   Davinci Virtual Office Solutions

   Feb 2014 — Present · Salt Lake City, UT, US

   Delivering forward-looking leadership to technology operations as a member of the senior management team, I set strategic program goals while ensuring alignment with larger enterprise objectives. Further, I control OPEX and CAPEX budgets with a focus on cost containment, manage technical teams and provide coaching and mentorship to achieve milestones, and report to the company President and CEO.Highlights of my contributions include:• Partnering with operations leadership to refine the company mission and vision to reflect our most current practices and policies.• Spearheading the rollout of a new Cisco-based voice and data network to enable implementation of a new call center technology strategy.• Partnering with telecommunications and software vendors to create a cloud-ready, scalable platform with the capacity to handle nearly 200K monthly calls.• Guiding the seamless transition from physical to virtual server technology, and more recently leading the migration from local virtual technology to cloud IaaS virtualization to support remote a workforce during the pandemic.• Producing a significant reduction in current and future operating/hardware costs through the design and deployment of resiliency strategies for business continuity.• Delineating clear performance goals for the team to enhance metrics monitoring and foster a continuous improvement stance.

Education

• Cisco

  CCNA

  2009 — 2009

Skills

• Social Networking
• Microsoft Excel
• Call Center
• Telecommunications
• Social Media
• Contract Negotiation
• Start-Ups
• Virtual Office
• Salesforce.com
• Customer Service
• Sales Management
• Windows
• Marketing
• Project Management
• Networking
• Microsoft Office
• Management
• Team Building
• Account Management
• Voip
• IT Management
• Cisco Technologies
• Call Centers
• Leadership
• Budgets
• Team Leadership