Kris Birch
Franchise Operations Manager @Costa Coffee
Milton Keynes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Franchise Operations Manager @Costa Coffee
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London, GB
EDUCATION
2002 — 2005
Thomas alleynes High School
GCSE, Core subjects
2005 — 2007
Derby College
Tourism and Travel Services Management
SKILLS
PosTeam LeadershipConference SpeakingP&L AnalysisTechnical PresentationsConference OrganizationInvoicingCustomer Service TrainingEvent PlanningCustomer ServiceKpi ReportsStock RotationTeamworkCustomer SatisfactionTrainingTeam MotivationWindows Movie MakerEmployee TrainingSocial MediaRecruitingSales GrowthRetailCustomer RelationsComplaint InvestigationsMicrosoft OfficeSalesTeam BuildingManagementMicrosoft ExcelExceeding TargetsCommunicationTime ManagementFeedback ManagementBudget ForecastsHospitalityStock ControlP&L ManagementComplaint Management
ABOUT KRIS BIRCH
As a results focused Operations Leader in the QSR industry, I began my career as a…
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