Kris Laczynski

About Kris Laczynski

I’m a results-driven Senior Account Manager who thrives at the intersection of client strategy, revenue growth, and operational execution.In my current role, I manage complex client relationships while aligning cross-functional teams to deliver high-impact marketing and print solutions. Since 2022, I am successfully on my way to triple the value of a key account through proactive relationship management, strategic upselling, and disciplined execution.I’m known for being highly responsive, solutions-oriented, SOP oriented and deeply invested in my clients’ success. Whether navigating tight timelines, coordinating production, or uncovering new growth opportunities, I focus on delivering measurable business impact.Core strengths: • Account growth & retention • Strategic client partnership • Integrated marketing & print solutions • Cross-functional leadership • Revenue expansion within existing accounts • Project and production managementI’m especially energized by roles where I can act as a true strategic partner while helping organizations scale smartly and sustainably.

Experience

1. Senior Account Manager

   Npn360

   Feb 2022 — Present · Chicago, IL, US

   Prepress & Packaging • Manage end-to-end packaging graphics workflows, including work order processing, file preflight, cost estimating, and project instruction development • Lead cross-functional packaging graphics, design, and production teams to ensure accurate and on-time delivery • Serve as primary client contact, managing expectations while identifying new business and account growth opportunities • Maintain clear, proactive communication with internal teams and stakeholders throughout the project lifecycle • Provide consultation, training, and ongoing support for client web-based project management systems • Oversee packaging graphics timelines, approval workflows, and weekly WIP meetings to drive project momentum • Facilitate contract color proof and case label reviews, securing client approvals and ensuring print accuracy • Track project budgets, manage billing submissions, and produce regular status and performance reports • Conduct weekly packaging audits and evaluate printed samples to ensure quality and compliance • Resolve invoicing and collections issues in partnership with finance teams • Coordinate freight and logistics to support timely product delivery • Perform on-site client troubleshooting, audits, and process improvements

Education

• Rhode Island College

  Bachelor of Arts (B.A.), Communications, Printing

  2000 — 2004

Skills

• Packaging
• Polish
• Illustrator
• Adobe Creative Suite
• Flexo
• Customer Service
• Mac
• Food Packaging
• Printsmith
• Color Management
• Quarkxpress
• Variable Data Printing
• Adobe Acrobat
• Pdf
• Digital Printing
• Graphic Arts
• Screen Printing
• Desktop Publishing
• Order Processing
• Psi
• Direct Marketing
• Brochures
• Graphic Design
• Account Management
• Offset Printing
• Catalogs
• Photoshop
• Lean Manufacturing
• Inkjet
• Direct Mail
• Pre-Press
• Wide Format Printing
• Saddle Stitching
• Indesign
• Bags
• Business Cards
• Preflight
• Production Schedules
• Print on Demand
• Print Management