Kris Kelly
Senior Branch Manager Hiring Manager @Liberty Mutual Insurance
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WORK HISTORY
Senior Branch Manager Hiring Manager @Liberty Mutual Insurance
Somerset, NJ, US
Life Masters 2011 and 2013 – Exceeded life quotas by highest percentage during contest period• 2012 Legends Of Golf – Exceeded all new business quotas by highest percentage during contest period• Golden Torch 2012 and 2013 – Exceeded new business policy quotas and customer satisfaction requirements for the calendar year• Manager Life Achievement Award 2013 and 2014 – Excellence in per capita life insurance premium for the calendar yearSenior Branch Manager, Liberty Mutual Insurance Somerset, NJ• Promoted to Senior Branch Manager after 18 months as a sales rep effectively manage a staff of over 20 sales and service reps• Under my leadership, total policy count has increased 29% and total premiums have increased 67% from $2.7M in 2010 to $4.5M in 2014 • Hiring, training, coaching, developing, and motivating my staff while creating a culture of excellence is a key to my success• Trained and certified in the Liberty Management System, a set of practices and tools based on Lean principles • Successfully implemented companywide initiative to improve service operations in local offices by utilizing SOPs and eliminating wasteInsurance Agent, Liberty Mutual Insurance Berkeley Heights, NJ• Ranked 20th companywide on July Top Producer List for selling an average of 8.43 policies/week• Won 6 Pacesetter Awards and 1 Pursuit of Excellence for exceeding sales objectives• Demonstrated a strong work ethic and leadership skills that lead senior management to trust that I could run a high-performing branch
EDUCATION
Girard High School
High School
Alfred Lerner College of Business & Economics at University of Delaware
Master of Business Administration (M.B.A.), International Business
University of Rhode Island
BA, Biology
ABOUT KRIS KELLY
Making teams better through servant leadership and hard work for over 20 years. With over 15 years of management experience I am able to build value for customers by inspiring others to look at problems and processes in new ways. I conduct analyses to inform financial, operational, and workforce strategies and plans. I uncover key issues and their root causes to identify and solve problems. I balance time, resources, and quality constraints to achieve business goals. I use key indicators, processes, and management systems to monitor the organization’s performance against objectives
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