Kris Hayes

About Kris Hayes

I work diligently to help business clients gain greater efficiency and profitability through the use of technology products, services, and solutions.After 13 years of retail leadership positions and 5 years as a strategic business account manager, I have transitioned into Best Buy\'s Multi Dwelling Unit and Home Builder Division. I have a true passion to work with people and leverage the leadership skills acquired in my retail experience along with technology knowledge in order to increase productivity, solve problems, innovate around new ideas, and ultimately drive success for both my company and the company\'s I serve. With Best Buy for Business I passionately bring the best of Best Buy to MDU and Home Builder customers to power their success through simplified and accessible technology solutions. As a Best Buy for Business Account Manager I strategically position the MDU and Home Builder clients I serve in a way that encourages growth initiatives. Kristopher HayesStrategic Account M••••••••@bestbuy.com

Experience

1. Strategic Business Account Executive at Best Buy

   Best Buy

   Jun 2014 — Present

   As a Strategic Account Manager I work with my customers in order to create tailored, cost effective technology solutions that impact their bottom line. Best Buy offers a vast product selection, advice and expertise to service and support; we\'re here to help customers with their business technology so they can concentrate on running their business. Job Responsibilities:•Viewed as a trusted business advisor to the customer.•Responds to and activates on business customers with urgency.• Identify, evaluate, and recommend full solutions including products and services.•Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions to help resolve.•Engage cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs.•Effectively balance short term and long term priorities.•Develop and implement account plans that drive the attainment of critical business objectives.

Education

• Lamar University

  Associate's degree, Industrial Mechanics and Maintenance Technology

  1998 — 2004

Skills

• Merchandise Planning
• Loss Prevention
• Merchandise
• Pos
• Driving Results
• Income Statement
• Store Operations
• Asset Protection
• Customer Service
• Multi-Unit
• Shrinkage
• Assortment
• New Hire Training
• Product Knowledge
• Multi-Unit Management
• Employee Training
• P
• Multi-Channel Retail
• Customer Experience
• Business Operations
• Consumer Electronics
• Cpfr
• Visual Merchandising
• Big Box
• Planograms
• Hiring
• Retail Sales
• Expense Management
• Store Management
• District Management
• People Development
• New Store Development
• Merchandising
• Microsoft Office
• Sales
• Hiring Employees
• Shrink Management
• Customer Satisfaction
• Multi-Unit Retail Management
• New Store Openings