Kris Citera

About Kris Citera

I’m a results-driven executive with over 20 years of experience transforming credit, collections, and customer success operations at enterprise scale. From launching nationwide lien and payment platforms to reducing bad debt and boosting vendor ROI, I’ve helped teams turn complexity into clarity—and financial risk into performance gains.Currently serving as Vice President of Enterprise Solutions and Partnerships at Handle.com, I help construction material suppliers scale their credit operations, secure receivables, and streamline payments with modern, compliant tools. I’m passionate about building high-performing teams, fostering executive partnerships, and driving initiatives that connect financial efficiency with customer satisfaction.Let’s connect if you’re focused on operational excellence, AR modernization, or transforming customer credit lifecycle strategies.

Experience

1. VP of Enterprise Solutions and Partnerships

   Handle.com

   Sep 2025 — Present · US

   I lead Handle’s Enterprise Solutions & Partnerships (ESP) Department, a strategic function dedicated to serving the largest construction material suppliers and distributors in the U.S. Our mission: help enterprise customers streamline credit, payments, and lien management while unlocking scalable growth.What I Do:Partner directly with CFOs, VPs, and senior leaders to align Handle’s roadmap with their business outcomesBuild long-term, executive-level relationships that drive multi-year strategic growthGuide enterprise customers through tailored solutions that improve AR efficiency, accelerate payments, and reduce lien riskCollaborate with Sales, CS, Product, and Operations to deliver enterprise-ready implementations that span multiple departments and complex ERP environmentsDevelop scalable playbooks and joint success plans to ensure customer ROI and measurable business valueHighlights:Designed and launched Handle’s ESP program to serve top enterprise accounts across the U.S.Created enterprise playbooks that map current → future state workflows, driving measurable efficiencies across credit, collections, and paymentsLed executive business reviews to identify opportunities for automation, workflow optimization, and product expansionInfluenced expansion revenue through multi-product adoption and strategic partnerships with integration and co-sell potentialPositioned Handle as a trusted enterprise partner, not just a vendor

Education

• Arizona State University

  Bachelor of Science - BS, Justice Studies

  2019 — 2021