Kris Bergen

About Kris Bergen

Design Leader | AI + Copilot ExperiencesI am a passionate Design Leader who thrives on leveraging technology to elevate the customer experience. With 20+ years of experience spanning design systems, creative direction, and strategy, I specialize in turning ideas into meaningful products that scale for millions of people worldwide.I currently lead the UX CORE design team at Microsoft, driving Copilot experiences across web, Edge, Catalyst, and mobile. Our focus is on simplifying and accelerating core tasks to increase adoption, usage, and satisfaction. Most recently, my work has centered on shaping Copilot and next-generation AI interfaces—designing with purpose to make AI approachable, useful, and impactful for Awards x1 Cliox2 Addy\'sx6 IAB Ommax1 One Showx8 Telly\'sx1 Media Innovation Award x13 W3x2 Davey Awardsx2 Ad: techx2 Effiex1 James Beard Award Nomination for Branded Entertainment (Food)

Experience

1. Group Design Director - M365 Copilot Core

   Microsoft

   Mar 2016 — Present · Redmond, WA, US

   Microsoft365 Copilot - Design leader for Microsoft 365 Copilot and AI advancements.Growth Design User LifecycleConnecting people to value inside the Microsoft 365 Suite of products. Envisioning end-to-end experiences for Microsoft users throughout the user lifecycle.( Acquisition, onboarding, engagement, retention, renewal and our Freemium business).MyAnalytics ( now Viva insights ) Design leader for the launch of an innovative application designed to help employees and their managers gain insight into how workers spend their time, with the goal of optimizing tasks and making them more efficient. MyAnalytics is part of the Office 365 cloud-based suite of productivity applications.Workplace AnalyticsCreative director for the launch of Microsoft Workplace Analytics a platform that uses data from everyday work in Office 365 to identify collaboration patterns that impact productivity, workforce effectiveness, and employee engagement.

Education

• Vancouver Film School

  Animation, Interactive Technology, Video Graphics and Special Effects

  1997 — 1999

Skills

• Creative Direction
• Mobile Applications
• Information Architecture
• Product Management
• Illustrator
• Graphic Design
• User-Centered Design
• Technological Innovation
• Consumer Behaviour
• Product Development
• Marketing
• Creative Strategy
• User Experience
• Marketing Strategy
• Digital Strategy
• E-Commerce
• Photoshop
• Interaction Design
• Integrated Marketing
• Art Direction
• User Interface Design
• Mobile Devices
• User Interface
• Product Placement
• Online Advertising
• Digital Marketing