Kelly Rippon

About Kelly Rippon

Passionate about improving healthcare outcomes through innovative strategies, data-driven solutions, and dynamic leadership. With over 20 years of experience, I specialize in bridging communication gaps, driving revenue growth, and fostering meaningful relationships that deliver measurable success. Data-driven innovator: Designed and customized Excel dashboards. Skilled in leveraging SaaS tools and customer experience analytics to create actionable strategies that enhance satisfaction, employee engagement, and operational efficiency. Motivational Communicator: Known for delivering impactful presentations and workshops to healthcare professionals, executives, and cross-functional teams, consistently earning top ratings for clarity, engagement, and educational value.🤝 Collaborative Leader: Proven ability to lead cross-functional teams and partner with executives to align strategies with organizational goals, resulting in measurable improvements. Professional HighlightsStrategic Leadership & Client Management-Built and sustained trusted relationships with executive leaders, aligning organizational priorities with actionable strategies to improve outcomes-Designed and executed strategic plans using Lean methodologies and data analytics, driving measurable results-Increased engagement and satisfaction metrics through targeted, multi-point initiatives and department-wide collaboration.Sales and Revenue Growth-Promoted SaaS-driven solutions, training teams to adopt tools that enhance performance and client engagement-Negotiated and managed high-value contracts, consistently surpassing sales and performance targets.Communication & Presentation-Delivered professional training programs and workshops to diverse audiences, including Fortune 500 companies and healthcare organizations-Nationally recognized for public speaking and facilitation, achieving top satisfaction ratings for quality and impact-Developed innovative digital learning tools to address communication gaps, improve collaboration, and promote leadership excellence.Cross-Functional Collaboration-Led performance improvement projects, uniting stakeholders across clinical, administrative, and executive teams-Established advisory councils and patient advocacy programs to foster collaboration and address systemic healthcare challenges-Influenced organizational change by leveraging data-driven insights and facilitating meaningful stakeholder dialogue.

Experience

1. Professional Speaker

   The Harry Walker Agency

   Oct 2018 — Present · US

   Deliver special presentations, keynotes, multi-module workshops, and corporate training on topics including customer service, patient experience, work culture, leadership, work/life balance, parenting, sportsmanship/athletic journey, college readiness for parents, motivation, developing best habits, stress management, emotional intelligence, communication, and LGBTQ+ allyship.

Education

• California State University

  M.A., Humanities/ Philosophy

• Thomas Edison State University

  Bachelor of Arts (B.A.), Humanities/Humanistic Studies

Skills

• Career Counseling
• Leadership
• Life Coaching
• Career Development
• Stress Management
• Team Building
• Webinar Design and Presentation
• Leadership Development
• Personal Development
• Entrepreneurship
• Business Coaching
• Workshops
• Work Life Balance
• Management Development
• Management Consulting
• Webinar Design & Presentation
• Lifestyle Coaching
• Strategy
• Workshop Facilitation
• Motivational Speaking
• Dance
• Strategic Planning
• Inspiration
• Executive Development
• Performing Arts
• Mbti
• Presentation Coaching
• Staff Development
• Change Management
• Organizational Development
• Strategic Communications
• Culture Change
• Choreography
• Training
• Emotional Intelligence
• Personal Coaching
• Nlp
• Public Speaking
• Coaching
• Conflict Resolution