Kevin R.
Information Technology Specialist @U.S. Department Of State
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WORK HISTORY
Information Technology Specialist @U.S. Department Of State
Washington, DC, US
Lead support operations teams with a focus on databases, system reliability, and service continuity across multiple sites- Deliver enterprise-level disaster recovery (HA/DR) and capacity management initiatives, improving scalability, resilience, and uptime- Partner with development teams to strengthen the CI/CD pipeline, streamline release processes, and incorporate continuous feedback for process improvement- Created a comprehensive onboarding wiki and knowledge hub, centralizing resources and accelerating new-hire productivity- Champion cross-functional collaboration, aligning engineering, security, and business stakeholders to adopt modern tools and drive operational excellence.
EDUCATION
Texas Tech University
Bachelor of Business Administration (BBA), Managerial Information Systems
SKILLS
ABOUT KEVIN R.
Passionate IT professional focused on creating software that makes a real difference — helping people get the support they need or discover new possibilities. I love blending AI, automation, and best practices to deliver efficient, reliable solutions.Let’s connect if you’re hiring or collaborating in Quality Engineering or Product Owner roles!
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