Kiran Ravikanti

About Kiran Ravikanti

Experienced Solution Architect, Certified Salesforce Application, System Architect with a demonstrated history of driving mission critical projects to successful completion and adoption. Skilled-in coming up with simplistic solutions for complex problems while, Leading the delivery teams in the right direction with exceptional experience in Business Process automation, Customer Lifecycle Management, Salesforce.com Customer Relationship Management (CRM), and Software as a Service (SaaS) platform. Strong engineering professional with 13x certified in various disciplines demonstrating the zeal to learn and quickly put that into practice. Skills, Accolades: • Certified Salesforce Application Architect • Certified Salesforce System Architect • Visualforce, Apex, Triggers, SOQL,SOSL • Integrations with Salesforce.com • Security, Sharing and compliance • Sales Cloud, CPQ, Reports, Dashboards • Community Cloud, Community redesign • Certified, Experienced Apttus CPQ professional • Certified, Experienced Apttus CLM professional • Salesforce Shield, My Domain, Lightning • Identity & Access Management expertise with various IDPs and SPs • Salesforce.com Leadership • Data migrations, Mappings, Data Loading. • Experienced with Salesforce.com programmatic, Declarative development methodologies • Experienced Agile SDLC Leader

Experience

1. Sr Salesforce Solution Architect

   Biogen

   Oct 2020 — Present · Morrisville, NC, US

   Lead, Implement and Deliver Highly scalable Patient Portal for ADU based on experience cloud. • Defined technical roadmap, execution, release strategy to bring MDMs, Orchestration, IDP GCR, Service Cloud, HCP, HCO systems (Gaine, Janrain, CCS, mybiogen) and CoE pillars on the same page. • Lead organization level initiatives across the salesforce platform like platform releases, MFA and myDomain to gain efficiencies in delivery while meeting quality, GxP requirements for various systems. • Managed 4 different, independent technical work streams located across the globe simultaneously as architect and delivery lead. • Successfully built multi-community strategy and system to deliver many transformational patient, physician experience on HCPs, HCO, patient portals. • Lead new drug initiatives from commercial, medical IT platforms point of view to define rollout playbooks. • Responsible for maintaining a REMS, GxP system as an ITSO including releases, enhancements, fixes. • Architected target state, intermediate architecture, along with migration directives for various systems and initiatives like, ETM to adopt latest technology offerings. • Lead integrations with DocuSign, Veeva MDM and Whatsapp. • Work with business and external PSP vendors to identify their needs to automate SFHC to the business needs. • Member of CoE tech sf leadership board that presents recommendation to the executive comity on Org Strategies, HC implementation and Lightning migration. • Lead design reviews to be in-line with organization delivery standards and prepare for ARB, Governance - MFA, myDomain, ALS, ETM, OCR POC - PSPI

Education

• Jawaharlal Nehru Technological University

  Bachelor of Technology (B.Tech.)

• San Francisco Bay University

  Master's degree, Master of Science, 3.8