Kratika Tapdiya
HR Transformation, Strategy and Organization Development Leader | GCC Expert | Operating Model, Talent Management & Workforce Strategy | Mercer | ex-EY | XLRI
- Role
- Engagement Manager at Mercer
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kratika Tapdiya
Strategic HR consultant, I specialize in large scale HR and business transformations and setting and scaling Global Capability Centers (GCCs) for Fortune 500 organizations during high-growth journeys for effective talent management and organisation growth. My expertise is in navigating complex stakeholder landscapes and building resilient operational frameworks for high-growth MNCs.Over the last 8 years across Mercer, EY and Reliance, I have partnered with CXOs as a Strategic Consultant for people workstreams — translating business cases into workforce planning strategy, organization design, HR operating models, governance frameworks, EVP, and scalable people processes that enable Day-1 readiness and long-term service delivery excellence for GCCs.My work sits at the intersection of business strategy and people execution: org design, spans & layers, job architecture, workforce planning, HR shared services, culture blueprinting, change adoption (PROSCI), and leadership governance across multi-geo GCC and HiTech team environments.I bring a consulting mindset with execution depth — combining data, structure, and stakeholder influence to build centers from 0→1 and scale them into high-impact, future-ready organizations.Areas of focus:• GCC setup, scale & governance (Build–Operate–Transfer)• Organization design, skills based job architecture & capability mapping• HR operating model, shared services & service delivery excellence• Workforce strategy & talent supply chain • Talent Acquisition Strategy, Workforce planning and onboarding • EVP, culture activation & employer branding• Enterprise change, PMO & CXO governanceI am keen to contribute in GCC leadership, Chief of Staff, and HR internal strategy roles where business growth and people strategy must move together.
Experience
Engagement Manager
Apr 2025 — Present · Bengaluru, IN
Partnering with global clients to design HR operating models and shared service structures for scale and efficiency.2. Advising leaders on organization design, role clarity, and performance frameworks to drive accountability and collaboration.3. Embedding automation and AI-enabled processes to strengthen employee experience and operational compliance.4. Leading succession planning and development journeys for CXO roles, enhancing leadership readiness across markets.5. Developing employee value proposition (EVP) and persona-based engagement strategies across multi-geo workforces.
Education
Audencia
Consulting
2017 — 2017
Institute of engineering and technology
Engineer’s Degree, Electrical, Electronics and Communications Engineering
2012 — 2016
XLRI Jamshedpur
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
2016 — 2018
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