Krati Saran
Strategy Building | Operations Management | Customer Success| Stakeholder Management | Recruitment | Digital Marketing | Team Management
- Role
- Operations Manager at Crimson Education
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Krati Saran
I am an Admin professional with over 4 years experience in the education industry with particular focus on General Administration, Counseling, Guidance and preparation of daily reports. Over the last few years, I have specialised in the Administration and communication boosting a growth of 300+ admissions during the Pandemic. My job is mostly about relationship building which comes naturally to me. I really enjoy talking to people, listening to them and communicating to share ideas and close deals. In the future,I will continue to do the best with a slight change in the industry.
Experience
Operations Manager
Sep 2024 — Present · IN
I lead day-to-day operations for Crimson’s Capstone program, building reliable processes, coordinating stakeholders, and ensuring smooth delivery for students and mentors.Streamline workflows and performance metrics; refine tools to accurately track student progress and advisor workload.Standardize communication channels across teams to improve responsiveness and clarity.Forecast advisor/mentor needs with recruiting; support sourcing to address discipline-specific gaps.Onboard new advisors and provide coaching on tech tools; monitor performance and give actionable feedback.Oversee regionalization and senior advisor allocations—match students with mentors by expertise, availability, and time-zone fit.Partner with HR/Talent Acquisition on hiring initiatives to support growth.Tools: Canva, Notion/Trello, Google Workspace, Slack/Zoom, LMS (Moodle), Advanced Excel/Sheets and Apps Scripts to Create Automation
Education
Indira Gandhi National Open University
Master of Arts in Sustainable Science
2023 — 2025
Lucknow University, Lucknow
Bachelor of Laws - LLB
2018 — 2021
Lucknow University, Lucknow
B.com
2014 — 2017
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