Kranthi Kumar K

After Sales _ Toyota Manager

Role
Service Manager at Headway Toyota
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Kranthi Kumar K

Oversee the efficient and profitable operation of a service department, responsible for…

Experience

  1. Service Manager

    Headway Toyota

    Aug 2025 — Present · Hyderabad, IN

    Oversigning daily operations of the service department, ensuring efficient workflow, resource utilization, and adherence to quality standards and safety regulations.*Hiring, training, motivating, and evaluating service advisors and technicians, fostering a positive and productive team environment.*Building strong customer relationships, addressing complaints, resolving issues promptly, and ensuring high levels of customer satisfaction and retention.*Developing and managing annual operating budgets, controlling costs, and ensuring the profitability of the service department.*Overseeing parts inventory, ordering supplies, and ensuring the availability of necessary components for repairs.*Implementing and enforcing service policies and procedures, identifying areas for improvement, and ensuring compliance with industry standards and regulations.*Monitoring performance metrics and key performance indicators (KPIs), analyzing data to identify trends, and preparing reports for senior management.

Education

  • Bandari Srinivas Institute of technology

    Diploma of Education, Mechanical Engineering

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Kranthi Kumar K — Service Manager at Headway Toyota in Hyderabad, TG, IN | Unifers