Krandon Knighten
Sr. Specialist - Client Tech Administrator at AT&T
- Role
- Sr Specialist - Client Tech Administrator at AT&T
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Krandon Knighten
Goal oriented IT Professional with solid leadership, critical thinking, time management and communication skills. Excellent interpersonal skills with strengths of initiative, teamwork, collaboration, change agency and continuous learning.
Experience
Sr Specialist - Client Tech Administrator
Aug 2017 — Present · Dallas, TX, US
Managed over 100 plus technology related projects that required routine communication with Senior level management. • Responsible for mediating security risk for Executive clients by emphasizing company strategies to stay in compliance with SOX requirements. • Provided primary support for over 500 plus Executive level clients by addressing issues while using a variety of tools and techniques with elevated security access. • Managed, ordered, and provided expert subject matter assistances pertaining to recommendations regarding hardware and software for over pieces of equipment in order to stay within budget.
Education
University of Houston-Clear Lake
Bachelor's degree, Science and Humanities
2011 — 2013
San Jacinto College
Associate's degree, Desktop Support and Network Administration
2015
Skills
- Access
- Customer Support
- Indesign
- Microsoft Office
- Leadership
- Microsoft Publisher
- Customer Service
- Computer Repair
- Public Speaking
- Windows 7
- Computer Hardware Troubleshooting
- Computer Network Operations
- Outlook
- Computer Hardware Installation
- Computer Hardware Assembly
- Social Media
- Marketing
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