Kraig Morgan

About Kraig Morgan

Highly accomplished results-driven professional with strong background in sales, retention management, and customer relations. Extremely energetic, self-motivated, and competitive individual with demonstrated performance achieving and exceeding sales objectives. Proven leadership and relationship building abilities and strong team player qualities. Exceptional interpersonal, communication, and presentation skills. Self-starter with true ability to generate and capitalize on new opportunities and always prepared to make the extra effort.

Experience

1. Supply Chain and Customer Service Manager

   Segepo Group

   Jul 2020 — Present · US

   The Supply Chain manager is the interface between the customer, production, and vendors. This involvement, from the processing of orders, by inventory management and logistics makes it possible to ensure customer satisfaction-Responsible for ensuring customers receive their products on time-Oversee processing of orders-Inventory Management-Work with suppliers for materials-Review and determine deadlines-Planning, assessing production load of work-Process customer orders and day-to-day management of transports-Supervise warehouse staff; packaging, washing, shipping, and raw material-Monitor purchasing/procurement of raw material and subcontracted operations-Handle and logistics issues or customer claims-Assess training needs of staff and skills

Education

• Northern Kentucky University

  General Studies

  1995 — 1997

Skills

• Customer Service
• Logistics
• Customer Satisfaction
• Logistics Management
• Cold Calling
• Negotiation
• Inventory Management
• Ltl
• 3pl
• Supply Chain
• Leadership
• Transportation
• Freight
• Sales
• Retail
• Sales Management
• Team Building
• Management
• Account Management