Kraig Buesch
Director of Operations @Neutral
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WORK HISTORY
Director of Operations @Neutral
EDUCATION
Miami University
Bachelor of Applied Science (B.A.Sc.)
SKILLS
ABOUT KRAIG BUESCH
Store Manager 20••••19Starbucks Coffee Company Business leader responsible for daily operations including staffing, scheduling, payroll, and inventory management in multiple $1M cafes Cultivate strong teams recognized for low turnover P&L manager who achieved top- and bottom-linegrowth for 20 consecutive quarters Store Manager Trainer and coffee educator for multipleStarbucks districts in greater Portland Brand ambassador selected to represent Starbucks tolocal business and government groups and regular host of Starbucks executives from the United States and select international markets Innovator who worked with Starbucks Global R&D on equipment and beverage ideation, creation, and implementation for 6 international flagship storesBoard of Directors, Portland Business Alliance 20••••16 Represented Starbucks at monthly meetings that included multiple CEOs and industry leadersChair, Downtown Retail Council 20••••16 Hosted monthly meetings of retail leaders while curating pertinent speaker lineup Represented downtown business interests to the Mayor of Portland and Portland City CouncilNorth America Coffee Leadership Competitive Market ResearchJuly 2016-June 2017 Selected to represent PNW coffee innovation to executives and creative directors by shopping competitors and detailing trends in a monthly written reportStarbucks Coffee Field Advisory CouncilJune 2015-September 2015 Content creator responsible for providing suggestions on Starbucks Coffee Master curriculum re-writeOrigin Experience, Starbucks Coffee Company 2015 Participated in fully immersive coffee education in San Jose, Costa Rica with top leaders from Starbucks North AmericaRecognition:SM of the Quarter, Starbucks Coffee Company 2013 Recognized by Starbucks President of the Americas for strong business results with high customer satisfaction and employee engagement, and area leading QA metrics while piloting a new store operations system
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