Kristen Porter

About Kristen Porter

Senior analytics and business intelligence leader with 10+ years of experience building trusted data foundations, scaling BI organizations, and delivering executive decision support at scale.I currently lead an analytics org at Amazon (up to 17, including a people manager), supporting 200+ U.S. operating sites across multiple same-day delivery businesses. My work focuses on building governed datasets and KPI definitions, shipping high-adoption dashboards and automated reporting, and partnering with product/engineering to shape AI-enabled tools that improve how teams make decisions.I’m most energized by complex, ambiguous problems—where strong metrics, scalable data architecture, and practical automation create durable business impact.PLEASED TO CONNECT VIA LINKEDIN K••••••••@gmail.com

Experience

1. Business Intelligence Manager

   Amazon

   May 2022 — Present · Seattle, WA, US

   Lead an analytics organization of up to 17 (including a people manager with a team of 6) supporting 200+ U.S. operating sites across multiple same-day delivery businesses.• Currently own analytics across Learning and Quick Commerce; over the last year also owned Concessions, Delivery Station Ops, and Near Real-Time (NRT) reporting across five business lines.• Own executive reporting and decision-support products at scale: dashboard visits in the last year from unique users.• Built governed foundational datasets and KPI definitions enabling self-serve analytics and AI-assisted business tools on top of trusted data.• Launched a cross-network monitoring + alerting system (dashboards + Slack alerts across 288+ channels), improving training-violation rate from 22.0%(Dec 2023) → 2.1%(Oct 2025).• Delivered a cross-site training compliance platform across 282+ sites, achieving 64–79% reduction in violations and ~$2.97M projected annual savings.• Partnered with product and engineering to deliver automated cross-training decisioning (targets, ranking logic, closed-loop reporting), driving $7.73M financial impact by Oct 2025.• Shipped near real-time operational reporting by consolidating 8–10 data sources into a unified metrics layer with 20–30 minute refresh cycles, delivering $8.5M financial impact ($1.3M labor savings) and adoption across 70 sites.• Built a roles management platform spanning 214 roles across seven business lines; improved role coverage from 51.2% → 75.8%(2023–2025) and eliminated ~2.5 months of BI engineering work through self-serve tooling and automation.• Provide reporting and insights to senior leadership (SVP-level stakeholders, including the CEO of Worldwide Amazon Stores) supporting weekly/operating business reviews and annual planning.

Education

• Hillsdale College

  Bachelor of Arts (B.A.), Accounting and Spanish

  2009 — 2013

Skills

• Time Management
• Customer Service
• Investments
• Event Planning
• Powerpoint
• Microsoft Excel
• Microsoft Word
• Management
• Public Speaking
• Accounting
• Finance
• Financial Analysis
• Spanish
• Microsoft Office
• Sales
• Sas Programming
• Social Media
• Leadership
• Business Intelligence