Kirbie Pillette Grobusky

About Kirbie Pillette Grobusky

My journey with the Salesforce platform began 16 years ago and has taken me across industries, continents, and every stage of digital transformation. I’ve had the privilege of working with organizations ranging from fast-paced startups to global enterprises, both as an in-house leader and as a consultant.Over the years, I’ve built and led high-performing teams around the world, gaining firsthand insight into diverse market dynamics and cultural approaches to problem-solving. These experiences have shaped how I think about scalable operations, product strategy, and what it truly means to deliver with impact.Whether I’m helping clients get the most out of their Salesforce investment or mentoring internal teams to do their best work, I bring a calm, pragmatic approach that balances strategic vision with executional clarity.*Verify my Salesforce.com certification credentials at: https://trailhead.salesforce.com/en/credentials/verification/

Experience

1. Senior Delivery Manager

   Kicksaw

   Apr 2024 — Present

   As a Senior Delivery Manager at Kicksaw, I oversee cross-functional project teams and lead delivery strategy across complex Salesforce engagements, primarily in the healthcare and highly regulated industries. I’m accountable for project health, client satisfaction, and team performance across a portfolio of enterprise and growth-stage accounts.I partner closely with internal stakeholders and client executives to align on business goals, manage risk, and ensure the successful execution of projects and programs. I also support resource planning, financial forecasting, and operational improvements. In this role, I’ve contributed to shaping our delivery methodology and have played a key role in helping to close strategic deals and scale large accounts.

Education

• University of Louisiana at Lafayette

  Master of Business Administration (MBA), Health/Health Care Administration/Management

  2007 — 2009

• Louisiana State University

  B.A.

  2002 — 2006

Skills

• Agile & Waterfall Methodologies
• Business Analysis
• Crm Integration
• Microsoft Office
• Sales
• Business Process
• Information Technology
• Strategy
• Marketing Communications
• Management
• Integration
• Corporate Communications
• Public Speaking
• Customer Relationship Management (Crm)
• Business Process Improvement
• Campaign Management
• Analytics
• Business Strategy
• Gap Analysis
• Salesforce.com
• Requirements Analysis
• Quote Preparation
• Cloud Computing
• Strategic Planning
• Project Management
• Customer Retention
• Professional Services
• Project Rollouts
• Customer Service
• Software Documentation
• Sales Management
• Long-Term Customer Relationships
• Program Management
• Email Marketing
• Cross-Functional Team Leadership
• Marketing Strategy
• Requirements Gathering
• Process Improvement
• Agile Project Management
• Training