Kiril Pamporov
Senior Director, Information Technology and Asset Management @National Bank of Canada
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WORK HISTORY
Senior Director, Information Technology and Asset Management @National Bank of Canada
Toronto, ON, CA
Lead and develop best-in-class global IT Support, Software Development, Engineering teams with passion for excellence- Successfully delivered Key Projects that eliminated Tech Debt by implementing Cloud Strategy- Evaluate, build and deploy cost-effective solutions that meet or exceed business needs- Foster solid stakeholder relationships by establishing high levels of trust- Provide effective IT Services using a balance of People, Process and new and evolving Technologies- Championed delivery of Data Warehouse implementation for key clients- Develop and run Service Levels to measure processes for key work within mandate, including Program and Project Delivery, Incident, Problem and Change Management- Achieved over 50% productivity improvement by automation and modern event management- Exceeded service levels for owned Crown Jewel Assets with a 99.5% target) by focusing on continued service improvements and incident reduction (60% in 18 months).
EDUCATION
Technical University of Sofia
Bachelor of Engineering - BE, Telecommunications
SKILLS
ABOUT KIRIL PAMPOROV
With over 20 years of IT leadership, I specialize in driving large-scale transformation, IT service management, and operational excellence for large enterprises. My career is defined by delivering measurable business outcomes — from reducing costs and risks to accelerating innovation — through technology strategies that align tightly with organizational goals.Strategic Vision & DeliveryI design and execute IT strategies that directly support business priorities. For example, I led a global stability initiative that cut Major Incidents by 90% and accelerated system implementations by 30%, improving uptime and protecting millions in business revenue.Collaboration & Change LeadershipKnown for breaking down silos, I build bridges across business units and IT functions. In a recent program, I spearheaded cross-functional improvements that boosted business satisfaction while fostering a culture of continuous improvement.Results & Business ImpactI bring clarity to complex problems, energizing teams and executives to deliver. In one enterprise-wide transformation, my leadership reduced IT operating costs by $5M while modernizing infrastructure to support future growth.Innovation & Emerging TechnologyI stay ahead of the curve on cloud-native architectures, AI-driven automation, and digital transformation. Recently, I guided an automation program that reduced manual workload by 50%, freeing teams to focus on innovation and value creation.Leadership & Talent DevelopmentI’ve led global IT organizations of 60+ professionals and coached rising leaders through structured mentorship programs. My strength lies in building high-performing, motivated teams and in translating complex technology concepts into clear business outcomes for non-technical stakeholders.I’m passionate about leveraging technology to create lasting business value and am now focused on applying AI-driven automation, advanced IT service management, and enterprise cloud transformation to deliver the next level of IT efficiency and resilience.
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