Kp Sharma

About Kp Sharma

Multicultural leader, worked and lived in 3 countries (India, US and Korea). In my current role, I oversee the strategic and operational excellence of the supply chain, customer satisfaction, and quality functions across 5 regions (India, MEA, EAJ, Pacific and SAM) covering more than 70 countries. I have more than 28 years of experience in P&L management in services business, quality functions, customer services and reliability engineering, working across diverse and complex industries such as IT/ITES, consumer electronics, energy, and software development.Highlights: Demonstrated ability to manage Design Quality engineering, Manufacturing Quality, Supplier Quality, developing and implementing Quality processes and systems supporting successful best Offer Quality. Experience in Customer experience management from Developing Customer first strategies to Execution of Customer centric processes and managing the results for Profitable customer focussed Growth. Proven experience In the Customer services and Services sales by driving the competitive processes, Speed and Customer focussed agile and innovative Culture in the organization. An effective communicator with strong leadership, team management, analytical and troubleshooting skills. Experience working with cross-functional stakeholders in a global environment.Exceptional skills in driving fault analysis and problem-solving using the Six Sigma methodology– DMAIC approach. Developed and deployed global excellence centres- Global Digital and Analytics, Global Packaging Excellence centre, Global Services Command centre and Reliability Excellence centre

Experience

1. Vice President-global Cs & Q Power Systems and Services

   Schneider Electric

   Feb 2024 — Present

Education

• University of Jammu

  Bachelor of Science (B.Sc.)

  1988 — 1990

• Mgm College Of Engineering & Technology

  Bachelor of Engineering (BE), Electronics and Communications Engineering

  1990 — 1994

• INSEAD

  Executive Program