Kowsik Raj R
Program Manager | Change Manager | Release Manager | Certified ScrumMaster | ITSM Process Consultant | ITIL V4 Certified | Certified AWS Practitioner | 11+ Exp
- Role
- Program Manager at Comcast
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Kowsik Raj R
I have overall 11 years of experience in ITSM Process consulting• Strong expertise in Program, Change, release, Incident, Service delivery Management and IT infra/application monitoring• Good knowledge on Agile ceremonies - Sprint planning, Daily scrum, Sprint review, Sprint retrospective and Scrum theory, Values, Team, Artifacts• Worked closely with the clients across NA, Europe and APAC serving varied industries such as Healthcare, Banking, Manufacturing,Automotive and Telecom• Expertise in Intelligent Process improvements• Certified in ITIL V4, CSM and CCNA• I have handson experience on Service now, Bmc remedy, HP OMI, Splunk, Control M, F5 GTM, Akamai, AppviewX tools etc.• Strong communication skill, expertise in client relationship and escalation support• Have experience in Leading Change Management Team• B.E, Computer science graduate from Saveetha University (2012 passout).Feel free to DM or contact me at k••••••••@gmail.com
Experience
Program Manager
Sep 2024 — Present · Chennai, IN
Release Planning & Coordination – Oversee end-to-end release lifecycle, including planning, scheduling, and managing releases across multiple environments.Stakeholder Management – Act as a bridge between development, QA, product, and operations teams to ensure smooth delivery of releases.Risk & Issue Management – Identify potential release risks, create mitigation strategies, and resolve release-related conflicts.Process Governance – Establish and enforce release management standards, policies, and procedures aligned with organizational goals.Deployment Management – Coordinate production deployments, ensuring minimal downtime and maximum stability.Continuous Improvement – Drive automation, CI/CD adoption, and process improvements to accelerate release cycles.Reporting & Communication – Provide regular release updates, dashboards, and post-release reviews to leadership and stakeholders.Compliance & Quality Assurance – Ensure releases meet compliance, security, and quality requirements before deployment.
Education
Sri Ramakrishna Matric School
10 Th
2005 — 2006
Sethu Bhaskara
12 th, Computer Science
2007 — 2008
Saveetha school of engineering,saveetha university
B.E, Computer Science
2008 — 2012
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.