Kovperun Chozhon M

About Kovperun Chozhon M

I operate at the intersection of healthcare operations and technology, driving scalable enrollment solutions within the U.S. Revenue Cycle Management (RCM) ecosystem.With hands-on expertise in EDI, ERA, and EFT integrations, I lead the end-to-end setup and optimization of electronic transaction workflows, ensuring seamless payer connectivity and compliance. I work closely with industry platforms such as Availity, ECHO Health, Payspan, Optum, and Zelis, collaborating with insurance stakeholders to resolve access gaps, streamline enrollments, and ensure uninterrupted RCM transactions.Beyond operational execution, I focus on system-level improvements. I design automation solutions using Python to eliminate repetitive tasks, leverage Salesforce to enhance CRM visibility and workflow governance, and utilize Snowflake and SQL to transform raw data into strategic insights. My approach is rooted in efficiency, accuracy, and measurable outcomes.I’m driven by one core principle: operational excellence should be powered by intelligent systems. By combining technical proficiency with deep process understanding, I help organizations reduce friction, improve turnaround times, and make confident, data-backed decisions.If you’re looking to optimize healthcare enrollment operations or modernize transaction workflows, let’s connect.

Experience

1. Senior Operations Analyst

   athenahealth

   Aug 2025 — Present · Chennai, IN

   Passionate about improving enrollment workflows and solving complex operational challenges to create a seamless experience for stakeholders. My work focuses on setting up and managing electronic transaction connections, including EDI, ERA, and EFT, ensuring that every integration is accurate, compliant, and efficiently documented.I regularly handle stakeholder requests, troubleshoot access and permission issues, and collaborate closely with external platforms such as Availity, ECHO, Payspan, Optum, Zelis Payments, and various U.S. insurance providers to restore connectivity and enable successful RCM enrollments and transactions. My goal is always to remove friction from the process and ensure transactions flow smoothly from end to end.Beyond operations, I bring a strong technical foundation to my role. I leverage Python to automate repetitive tasks and improve efficiency, use Salesforce to streamline CRM and workflow management, and work with Snowflake and SQL to optimize queries, manage data warehousing, and generate actionable insights.By combining operational excellence with technical expertise, I continuously drive process improvements, enhance data accuracy, and support informed, data-driven decision-making across teams.

Education

• SRM IST Chennai

  Bachelor of Commerce - BCom, Information System Management

• Sri Sathya Sai Institute of Educare

  High School, Commerce - Computer Science

  2016 — 2018

• Sri Sathya Sai Institute of Higher Learning

  Diploma in Human Values , Humanities/Humanistic Studies

  2008 — 2018

• SRMIST, Kattankulathur, Chennai ,Tamil Nadu

  Master of Business Administration - MBA, Business Analytics