Koustav Ghosh

About Koustav Ghosh

Above 26 years of rich experience in the Hospitality Industry with proven ability in business development, PR skills and Coaching Man power. Confident, Eye for detail and Good People Management Skills Ability to identify the best in an individual and mentor them accordingly. Ability to multi-task effectively - well acquainted with other core departments like Front Office, Housekeeping, F&B Controls, HR & Admin and Training. At ease in high stress and fast-paced environments requiring skills in problem solving and proven to be productive. Committed to superior customer service. Communication skill is one of my USP, equally at ease to communicate upwards and downwards of a Management. Confident and poised in interactions with individuals from a variety of cultures. Detail-orientated and resourceful. Highly trustworthy, ethical and discreet. Strong ability to Train the core team members identifying their training needs made to opt for full fledged Hospitality Trainer. Strongly believe in playing the role of a Bridge to reduce the distance between Employers & Employee. Thoroughly trained in all phases of Speciality Restaurant, Bar, Pubs, Coffee Shops, Multi Cuisine Restaurants, Room Service, Flight Catering, Banquets Sales & Operations and Planning, QSR Operations & Industrial Catering.

Experience

1. General Manager

   Yellow Loop Pvt. Ltd

   Mar 2021 — Present · Bhubaneswar, IN

Education

• International Institute of Advanced Studies

  Diploma In Hotel Management

  1992 — 1994

• Kendriya Vidyalaya No.1, Ranchi

  10+2, Science

  1988 — 1990

• Vivekananda Vidya Mandir, Ranchi

  All India Secondary School Examination, Physics, Chemistry, Maths, Social Studies, English, Hindi and Sanskrit

  1976 — 1988

• EIMSR, Delhi

  BHM, Hotel Management and Catering Technology

  2005 — 2008