Koustav Chakraborty
Information Process Enabler @Tata Consultancy Services
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WORK HISTORY
Information Process Enabler @Tata Consultancy Services
Kolkata, IN
BFSI-US East-banking-parentExecuted transaction processing tasks in compliance with client-specific guidelines, service level agreements (SLAs), and standard operating procedures (SOPs).Maintained high-quality standards while meeting strict timelines to ensure seamless customer service delivery.Accurately updated internal systems to reflect real-time transaction statuses and actions taken.Ensured adherence to client and corporate compliance standards, contributing to process accuracy and operational efficiency.Collaborated with internal teams to address process gaps and improve service outcomes.
EDUCATION
HARE SCHOOL
Class 10+2
Adamas University
Bachelor of Business Administration - BBA
ABOUT KOUSTAV CHAKRABORTY
At Wipro, I enhances healthcare data integrity through targeted provider and payor analysis, a crucial component of patient-centric care. my analytical skills to manage and optimize provider data, contributing to the efficiency of Wipro\'s Provider Data Management (PIDM) and Network Provider Operation (NPO) departments. I Certified in Google Digital Marketing and Advanced SEO, I integrate my knowledge of data analysis and policy analysis with a marketing edge, driving improvements in data processing systems. This multidisciplinary approach not only reinforces my core competencies in data management but also aligns with my dedication to innovating within the healthcare sector.
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