Koushik Tali
12 years of experience as Product Owner II SWIFT II ISO 20022 II Corporate/Retail Banking II Payments II Integration PH/Core bank ll Transaction banking II Agile Delivery II Project delivery II Scrum framework ll
- Role
- Business Analyst at Shell
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Koushik Tali
Dynamic professional with 12+ years of experience specializing in Retail Banking Payments, Retail CRM, Data Analytics, and Loyalty Program Implementation. Proven track record in leading successful projects for global organizations, spearheading Point of Sale (POS) system upgrades, loyalty programs, and data-driven initiatives to drive business growth and optimize customer engagement. Consistently demonstrates a results-oriented approach, managing multiple priorities with attention to detail, meeting tight deadlines, and ensuring all projects stay within scope and budget. Passionate about leveraging data to support strategic decisions & enhance operational efficiency while fostering strong relationships & promoting teamwork across diverse functions. Expertise includes retail banking payment systems, ISO 20022 compliance, and seamless integration of CRM and loyalty platforms to enhance customer satisfaction and increase sales. Adept at managing cross-functional teams, executing data migrations, and optimizing business processes using Agile methodologies and advanced analytics. Skilled in stakeholder management, delivering system integration testing (SIT), and ensuring high-quality User Acceptance Testing (UAT) for complex retail and financial solutions. Strong communicator, committed to delivering results within timelines and budgets, with a passion for leveraging data to support strategic decisions and enhance operational efficiency.Point of Sale (POS) Systems | eCommerce | Agile Methodologies | Agile Project Management | Agile Delivery | Project Management | Loyalty & Customer Relationship Management (CRM)| Data Analytics | Data Migration | Business Analysis | Product Management | IT Business Analysis | Requirements Gathering | System Integration | Testing & Quality Assurance (UAT & SIT)| Risk Management | Deployment Management | Compliance & Regulatory Adherence | Process Automation | SWIFT Payments | Change Management | IT Landscape Optimization | Retail | Jira & Azure DevOpsBusiness Understanding | Communication | Presentation Skills | Training & Mentorship | Leadership & Team Management | Problem-Solving & Analytical Thinking | Adaptability & Agile Mindset | Collaboration & Cross-Functional Coordination | Attention to Detail & Quality Assurance | Decision-Making & Risk Management | Customer-Centric Approach | Project Management & Organization | Stakeholder ManagementBelow is the details to reach me:Email: K••••••••@gmail.comPH: 99••••••63
Experience
Business Analyst
Oct 2018 — Present · Bangalore Urban, IN
Led a system replacement (POS) project to significantly reduce costs and implement a comprehensive end-to-end solution. Data migration – Data profiling, Data mapping & Migration Strategy. Implemented a comprehensive loyalty program in the India and Oman markets, delivering an end-to-end solution Fit Gap analysis - identify the differences (gaps) between current systems and processes and the new or proposed systems Integration of POS to Bank terminal for retail customer payment Data migration – Data profiling, Data mapping & Migration Strategy
Education
Bangalore University
Master of Business Administration - MBA, Finance, General
SIMS
MBA
2012 — 2012
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