Koushik Mitra
Transition Manager @Tata Consultancy Services
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WORK HISTORY
Transition Manager @Tata Consultancy Services
Kolkata, IN
1) End-to-End Lifecycle Governance: Lead the complete service transition journey, from conducting initial due diligence of client business models to overseeing infrastructure readiness and final operational handoff.2) Project Leadership: Serve as the Single Point of Contact (SPOC) for the entire project lifecycle, ensuring all workstreams from contract drafting to final closure remain aligned with global delivery standards.3) Risk & Issue Mitigation: Maintain a focus on 100% on-time phase closure by utilizing rigorous RAID management to identify and address potential risks before they impact the project’s critical path.4) Stakeholder Alignment: Facilitate regular governance calls and strategic reporting for global client leadership, translating complex project health data into actionable insights for decision-making.5) Resource & Infrastructure Readiness: Coordinate with hiring managers and IT teams to manage onboarding plans and technical environment setups, ensuring teams and systems are ready for steady-state delivery.6) Performance Analytics & Reporting: Design executive-level dashboards that translate operational productivity into actionable insights, helping leadership teams make informed, data-driven decisions.
EDUCATION
The Institute of Chartered Accountants of India
IPCC (GRP-1), Accounting and Finance
Orient Day School
High School, Business/Commerce, General
Shyamaprasad College
Bachelor of Commerce - BCom, Accounting and Finance
ABOUT KOUSHIK MITRA
I am a Transition Manager with over 11 years of experience at Tata Consultancy Services, including 6 years focused on core project management and service transitions. My career has been built on a steady progression from trainee to lead roles, focused on delivering consistent results in complex environments.My work primarily involves coordinating end-to-end global migrations, ensuring that service designs translate effectively into operational reality. I focus on maintaining clear communication between stakeholders and managing project risks through structured RAID management.A few examples of work I have managed include:Scale: Coordinating a multi-phase program transition for over 200+ FTEs across multiple US territories.Delivery: Maintaining 100% on-time phase closure and high customer satisfaction scores.Documentation: Leading a team to complete risk profiling and SOP creation for 38 unique roles within a 5-day sprint.I am currently further professionalizing my skill set as a PMP Candidate (Expected March 2026). I am open to discussing new opportunities where my experience in global delivery and transition management can be of value.
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