Kouser Ali
ERP Crm Systems and Business Consultant @Zedpro Solutions Limited
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WORK HISTORY
ERP Crm Systems and Business Consultant @Zedpro Solutions Limited
Birmingham, GB
EDUCATION
Suresh Gyan Vihar University
Master's degree, Information Technology
Suresh Gyan Vihar University
Master of Business Administration - MBA, Information Technology
Osmania University
Bachelor's degree, Business/Commerce, General
SKILLS
ABOUT KOUSER ALI
Having more than 20+ years of experience in the field of Information and Technology, Extensively worked on SaaS, PaaS and Legacy Applications & Solutions/ Product Management/ Implementation/ Business Analyst/ Customer Success Manager/ Support/ Business Consulting & Development / ERP and CRM Pre Sales Consultant/ Technical Consultant.More than 5 Years of experience as IT Specialist / IT System Analyst / IT Service and Infrastructure / Hardware & Networking.Functional and Technical consulting for various commercial applications such as Focus, Acumatica, MS Dynamics 365, EPICOR, SAGE, Odoo and other ERP software\'s, Oracle CX, Centra, Salesforce, HubSpot, GHL, and Monday CRM. Knowledge of eLearning Management Systems and other Education Applications such as Moodle, Canvas, PICS, Onefile, etc. Having experience as a Program manager and Project manager with a demonstrated history of working in the Oil and Gas industry for Trading/Service/Production Companies. Skilled in Negotiation, Customer Relationship Management (CRM), Sales Management, Service Management, and Account Management. Information Technology Professional with a Bachelor\'s in Commerce & Master\'s degree in Information Technology focused in Business / Commerce / Information & Technology.Certified ITIL Foundation & PRINCE2 Foundation & Practitioner
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