Kourtney Kropp
National Medical Supply Director at National Seating & Mobility
- Role
- Director, Medical Supply Division at National Seating & Mobility
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
Experience
Director, Medical Supply Division
Dec 2025 — Present
Lead the design and execution of strategic operations and sales initiatives. Drive end to end operational excellence by optimizing workflows, enhancing customer experience, and scaling sustainable revenue growth. Oversee Brightree database operations and knowledge management to ensure data integrity, billing accuracy, and process efficiency. Partner cross functionally to support P&L performance, vendor strategy, RFP processes, while playing a key role in mergers and acquisitions, including due diligence, integration, and operational alignment. Champion process initiatives that reduce bad debt, increase speed to revenue, and strengthen overall organizational effectiveness.
Education
The University of New Mexico
Business Administration, Management and Operations
2001 — 2004
Skills
- Managed Care
- Medical Devices
- Medicare
- Hipaa
- Public Speaking
- Sales Management
- Home Care
- Operations Management
- Cross-Functional Team Leadership
- Sales
- Healthcare Management
- Account Management
- Hospitals
- Training
- New Business Development
- Process Improvement
- Management
- Team Building
- Sales Operations
- Customer Service
- Healthcare
- Strategic Planning
- Marketing
- Contract Negotiation
- Leadership
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