Kottey Venkatesh

About Kottey Venkatesh

Senior Technical Program Manager driving large-scale platform, security & customer experience programs across Amazon and Microsoft. I specialize in delivering complex initiatives at the intersection of distributed systems, enterprise platforms, CRM integrations, and Zero Trust security serving millions of users globally. At Amazon Devices, I led platform programs across Alexa, Fire TV, and Prime Video ecosystems, integrating microservices, telemetry pipelines, and CRM systems to enable real-time troubleshooting and operational efficiency at scale across multiple regions. At Microsoft Digital, I drove Zero Trust security & infrastructure programs across 403 global datacenters, securing thousands of production devices while maintaining operational continuity for mission-critical environments. • Secured ~9,500 production devices across 403 global datacenters through Zero Trust rollout • Reduced critical maintenance resolution time from hours to under 30 minutes through remote policy automation • Delivered CRM platform programs supporting internal users • Reduced issue resolution time by 30% and lowered support costs by $2.7M annually via diagnostics automation • Delivered 17 device launches across India, Australia, and the UK and supported 100+ global launches Core skills: • Enterprise platform & infrastructure programs • Distributed systems & large-scale integrations • Security & compliance (Zero Trust, endpoint security) • CRM & customer experience platforms • Migration & transformation initiatives • Risk-driven execution in complex environments I am expanding into AI-driven program leadership and Agentic AI systems, building hands-on expertise using n8n workflows and the OpenAI platform and developing understanding of the AI product lifecycle and orchestration patterns. I also mentor aspiring program managers through Topmate, helping professionals navigate careers in TPM and large-scale delivery. https://topmate.io/kottey_venkatesh Certifications: AWS Certified Solutions Architect – Associate Professional Scrum Master II (PSM II) PRINCE2 Practitioner & Foundation I am particularly interested in opportunities involving enterprise platforms, CRM integrations, AI-driven systems, & platform engineering at scale across organizations. If you are building complex platforms, secure infrastructure, or AI-enabled enterprise systems, I would welcome connecting to exchange ideas or discuss how I can contribute. v••••••••@gmail.com +91••••••••88

Experience

1. Technical Program Manager

   Microsoft

   Feb 2025 — Present · Hyderabad, IN

   Led Zero Trust security and infrastructure programs for a secure device management platform deployed across global datacenter environments.Drove implementation of inbound/outbound network restrictions using scenario-based allowlisting of ports, URLs, and IP ranges aligned with Zero Trust and Defense-in-Depth principles.Influenced backend policy enforcement architecture integrated with device management systems and identity platforms.Coordinated phased deployment across hundreds of datacenter locations and OEM scenarios while minimizing operational disruption.Delivered remote break-glass capability enabling rapid recovery during critical maintenance scenarios.Led automation initiatives including VHD transfer and VM deployment pipelines reducing manual deployment effort and improving operational efficiency.

Education

• JB Institute Of Engineering and Technology (JBIET)

  Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering

  2005 — 2009

Skills

• Project Management
• Sql
• Program Management
• Sap Bi
• Kaizen
• Customer Experience Analysis
• Team Management
• E-Commerce
• Oracle
• Defect Identification
• Research
• Defect Elimination
• Etl Tools
• Data Warehousing
• Customer Service
• Microsoft Office
• Analytics