Kota Naga Rohith
Technical Business Analyst @Aldi Dx
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WORK HISTORY
Technical Business Analyst @Aldi Dx
Mülheim an der Ruhr, DE
Supporting Salesforce Service Cloud initiatives with end-to-end delivery ownership, from business analysis to go-live.• Acted as the Single Point of Contact (SPOC) for Salesforce Service Cloud projects from requirement gathering through go-live.• Collaborated closely with Product Owners and developers to translate business requirements into technical solutions.• Led data migration initiatives including mapping, cleansing, validation, and load activities across Salesforce orgs.• Authored detailed user stories, defined acceptance criteria, and maintained backlog grooming sessions.• Facilitated workshops and stakeholder sessions to align business needs with system capabilities.• Supported testing activities including UAT planning, simulations, and issue triaging.• Contributed to change management efforts through user training, communications, and adoption strategies.• Continuously evaluated business processes to recommend automation and Salesforce optimizations.• Participated in agile ceremonies (daily standups, sprint planning, retrospectives) as a core product team member.
EDUCATION
FOM University of Applied Sciences for Economics and Management
Masters in Big data and Business analytics, Big data and Business Analytics
Sri Venkatesa Perumal College of Engineering & Technology
Bachelor of Engineering, Mechanical Engineering
ABOUT KOTA NAGA ROHITH
Anchored at ALDI DX as a Technical Business Analyst, my role synergizes my Master\'s in Big Data and Business Analytics with cutting-edge CRM solutions. Our team is pivotal in refining Salesforce systems, boosting efficiency through strategic analysis and innovative configurations.Empowered by my academic journey at FOM University and hands-on experience at b2plus Consulting, I\'ve honed expertise in Salesforce CRM Analytics and SAQL. I\'m driven by a commitment to leveraging data insights that foster informed decision-making and enhance stakeholder value.
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