Kosta Vasovic

WORK HISTORY

EDUCATION

SKILLS

ABOUT KOSTA VASOVIC

With 10+ years of experience I have gained following skills and qualifications: • Perform maintenances, repairs, operational support troubleshoot, solving technical and operating problems of the customer assets and propose maintenance actions and advices in order to reach delivery quality and ensure customer satisfaction. • Provide technical solutions and technical consultancy to customer. • Perform Field Service activities according to the work plan and safety-first mindset, technical advisory for repair activities and communicate professionally the internal and external progress status of the assigned work. • Interact professionally and handling of technical communication towards project related stakeholder, customer representatives, class societies, insurance companies. • Analyze experience and customer feedback data to continuously seek solutions keeping a customer focus mindset to enhance the products proactively by consulting, advising, and promoting available products. • Prepare the Service Work Reports with the required parameters related to the quality of the content. • Perform all activities needed to reach the objectives of the position and comply with the orders, instructions, values, and company policies ensuring that the work is executed according to quality, health, and environmental guidelines and customer site procedures. • Exploring of sales opportunities and up-selling potentials thorough the technical inquiries and solutions using knowledge in sales and technical negotiation. • Process-focused and optimization mindset, easy to cope with changes. • Excellent intercultural skills and ability to comprehend, adapt to different cultural situations and perspectives working in across different cultures. • Team working skills in global environment, good leadership and management skills, ability to handle stress.