Kory G. Smith

Role
Manager IT Service Management at Salesforce
Location
Seattle, WA, US
LinkedIn followers
500 followers

Experience

  1. Manager IT Service Management

    Salesforce

    Apr 2020 — Present

Education

  • SBGE at Seattle Pacific University

    MBA, Information Systems Management (ISM)

    1998 — 2001

  • SBGE at Seattle Pacific University

    BA, Business Finance

    1993 — 1997

Skills

  • Vendor Management
  • Itil
  • Change Management
  • Information Technology
  • Incident Management
  • Cobit
  • Service Management
  • IT Service Management
  • Resource Management
  • Business Process
  • Program Management
  • Pmo
  • Business Process Improvement
  • Requirements Analysis
  • Sla
  • Leadership
  • Governance
  • IT Management
  • Project Management
  • Project Portfolio Management
  • IT Operations
  • Consulting
  • Process Improvement
  • Balanced Scorecard
  • Software Documentation
  • Six Sigma
  • Cmmi
  • Service-Level Agreements (Sla)
  • IT Strategy
  • Social Media
  • Service Desk
  • Iso 20000
  • Management

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Kory G. Smith — Manager IT Service Management at Salesforce in Seattle, WA, US | Unifers