Kortni Bell-Bryant

Personal Vacation Planner @Carnival Cruise Line

Miramar, FL, US

Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.Designing cost-effective travel packages that suit clients\' needs and budgets. Explaining flight, transportation, and accommodation options to clients. Making recommendations regarding travel safety, and passports Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.Manage CRM (Customer Relationship Management) system, create follow-up appointments and convert leads into cruise reservationsMaintain a customer contact database of new and existing accounts in order to close sales.Participate in mandatory trainings and meetings to stay current with knowledge of products in order to present cruise product features, benefits and pricing.